Business Analyst

JOB OVERVIEW

We are looking for a talented and detail-oriented Business Analyst (BA) to join our product team. As a BA, you will act as a bridge between business stakeholders and the development team. You will help shape product features and ensure that business needs are accurately translated into functional requirements and delivered effectively. Your main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

BENEFITS

• Competitive salary and performance-based bonuses;
• Flexible working hours and remote-friendly culture;
• Dynamic and fast-paced startup environment;
• Exposure to real-world product development and scalable systems

RESPONSIBILITIES

• Work closely with product owners, business stakeholders, and customers to gather and analyze business requirements;
• Translate business needs into clear and concise functional specifications, user stories, and acceptance criteria;
• Create and maintain product documentation: BRD, SRS, process flows, mockups, etc;
• Collaborate with UI/UX, developers, and QA team during the product lifecycle to ensure proper implementation of requirements;
• Support UAT (User Acceptance Testing), gather feedback, and ensure alignment with business goals;
• Conduct market research and competitor analysis to support product decision-making;
• Identify opportunities for improving business processes and propose solutions

REQUIREMENTS

• Bachelor's degree in Business Administration, Computer Science, Information Systems, or related fields 2+ years of experience as a Business Analyst, Product Analyst, or related role in a tech/product company;
• Strong analytical and problem-solving skills;
• Good understanding of software development lifecycle (SDLC), especially Agile/Scrum;
• Ability to write clear and well-structured documentation (BRD, user stories, diagrams);
• Excellent communication skills in English (both written and spoken);
• Familiarity with tools such as Jira, Confluence, Figma, Notion, Lark, or similar;
• Experience working with API, database, or system integration is a plus.

Nice to Have

• Experience in tech startups or digital product companies;
• Knowledge of advertising, fintech, or e-commerce domains;
• Experience with wireframing or prototyping tools (e.g., Figma, Balsamiq)

WORKING HOURS

• Monday: 8:00 AM – 12:00 PM, 1:30 PM – 5:30 PM;
• Tuesday to Friday: 9:00 AM – 12:00 PM, 1:30 PM – 5:30 PM;
• Saturday: 9:00 AM – 12:00 PM (Afternoon off);
• Address: 1st Floor, No. 97/7 Le Quang Dinh, Ward 14, Binh Thanh District, HCMC.

Note: Candidates sending application emails must attach their CV. After reading the information and learning about the company, if you find it suitable and want to apply, please send your CV Application Form. Tại đây Learn about Zafago, the company's cultural values  tại đây